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Guarantee

We understand that hairclips can be fragile and easily break, which is why we've designed our clips to be both strong and durable. But in the unlikely event that our clips do break, we offer an anti-breakage guarantee. We stand behind the quality of our clips and are confident that it will be a reliable and long-lasting addition to your accessory collection.

Your clip is broken? We will replace your broken clip within the first 30 days after purchasePlease note that reduced articles are excluded from the garantee. Please  also note that there is no warranty claim on a replacement already received. Only products purchased from our online store are eligible for warranty.

The clips you wish to return are your responsibility until we receive them. Please note that we cannot cover shipping costs since we are a young company. Once we receive your package, we will sent you a new clip completely free of charge.

To make use of the anti-breakage guarantee please fill in the return form  and enclose it with your return. Send your return to the following address: 

LS Fashion Berlin GmbH
Mühlenstraße 8
14167 Berlin

Broken clips returned to us do not simply end up in the trash. Broken clips that are returned to us will be recycled. This way we avoid additional waste and protect the environment. 

Please note that personalized items are unique and can not be returned or refunded.

 

 

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